Touchwood Angel

At DejaWood, we want you to be completely satisfied with your purchase. If for any reason you wish to cancel your order, you may do so within 2 working days of placing your order, provided it has not yet been sent for production. 

Please note that once an order has been sent for production, it cannot be canceled or modified. 

For any inquiries or to initiate a cancellation request, please contact our customer support team within the specified timeframe. 

We strive to ensure a smooth and hassle-free shopping experience for our valued customers, and we appreciate your understanding of our cancellation policy.

We want you to be completely satisfied with your purchase from us. If for any reason you receive a damaged product, we offer a hassle-free return or replacement process. Here's how it works:

- All products are eligible for return or replacement only if they are damaged upon arrival.

- To initiate a return or replacement, please send us a photo proof of the damaged item along with the product in its original packaging via email to Dejawood28@gmail.com or through Direct Messages on Whatsapp, Facebook, or Instagram on the same day of delivery.

- Please ensure to contact us on the same day of delivery to qualify for a return or replacement.

- Once we receive your photo proof and confirm the damage, we will process your return or replacement promptly.

Thank you for shopping with us, and we appreciate your understanding and cooperation regarding our return policy. If you have any further questions or concerns, feel free to reach out to us.

At Dejawood, we strive to provide you with the best possible shopping experience. We want to inform you that the products you receive may vary slightly from the images displayed on our website in terms of colors, materials, and other attributes.

Here's what you need to know:

While we make every effort to accurately represent our products through images and descriptions, please be aware that variations may occur due to factors such as lighting, screen resolution, and manufacturing processes.

The colors you see on your screen may differ slightly from the actual product colors due to variations in display settings.

Additionally, the materials used in our products may vary slightly in texture or appearance from what is depicted on the website.

Rest assured, any differences between the product received and the images on our website do not compromise the quality or functionality of the item.